Agentforce is exciting because it promises real “hands-off” help: agents that can reason, retrieve context, and take action inside Salesforce. But for RevOps, that’s also the part that triggers the hardest questions: This article is a RevOps-first walkthrough of how to think about Agentforce security and privacy—plus the practical controls…

If you’re a RevOps leader, you’ve probably heard some version of: “Cool, but can the AI actually sound like us… and can it answer questions using our rules?” That’s the real make-or-break for adoption—and it’s exactly what Salesforce Agentforce customization for knowledge base and brand voice is meant to solve.…

It’s a provocative question—but as a RevOps professional, one you should ask seriously: What happens to the web, to your data workflows, and to your digital ecosystem when AI agents start acting autonomously at scale? In this blog, we’ll explore the disruption and opportunity that come with modern AI‐agent platforms…